Privacy policy.
Your privacy and confidentiality is of utmost importance to us. See how your data is collected and used.
Systems Interactive · operating as ChannelSnap
- You can visit our website without giving us personal information
- Opt out of marketing offers at any time
- Cookies can be turned off in your browser
- Access and correct the information we hold about you
Systems Interactive (OA ChannelSnap) is committed to preserving and safeguarding your right to privacy. As part of this commitment, ChannelSnap wants you to be fully aware of what happens to the personal information which we have in our possession. Accordingly, this Privacy Policy (the “Policy”) sets out the manner in which your personal information is collected, used, disclosed and otherwise managed by ChannelSnap.
Collection of Personal Information
You are able to visit our Website(s) (“Website(s)”) without providing us with any personal information. When you call one of our customer service representatives, or e-mail us with a comment or question, you may be asked for information that identifies you, such as your name, address and telephone number, to help us promptly answer your question. We may retain this information to assist you in the future. We also may use your feedback, suggestions and comments to monitor and/or improve our publications, product offerings, and website.
You consent that your personal information and demographic information, excluding your payment information, will be used to provide you with targeted advertising based on your previous purchases, demographic data, and location.
We may also use demographic information and personal contact information, excluding transactional information, to contact you about changes, enhancements or other notices related to products or services you requested from us or which we provide. In addition, we may use this information to provide you with more targeted offers, advertising, information and content (including offers and other information that has been supplied by our affiliates and selected sponsors or advertisers), including on websites you visit ("Marketing Offers"). If you do not wish to receive Marketing Offers, you may opt-out at any time by following the opt-out procedure below.
We may also collect, use and store your current location or a history or location preferences or settings to establish your location, improve your experience and, from time to time, to send you information, such as Marketing Offers, that is most relevant to your geographic location. You may manage how your mobile device and mobile browser share location information with us, as well as how your mobile browser handles cookies and related technologies, by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile services provider or the manufacturer of your device to learn how to adjust your settings.
If you register on our Website using any social media login credentials, such as Facebook, you agree that we may collect, use and disclose your information from the social media account for the purpose of fulfilling your request for information, products or services, to respond to your inquiries, to gain a better understanding of your interests so that we may improve our products and services and develop new products and services, to determine your eligibility for other products and services, to contact you about changes, enhancements or other notices related to products or services you requested from us or which we provide, or to provide you with Marketing Offers. Our access to your personal information will vary according to the particular social media credentials used. Please refer to the privacy settings of the social media website or application to determine how you may adjust our permissions and manage the interactivity between the ChannelSnap and your social media account.
Cookies and Online Behavioral and Location-Based Advertising
We also may automatically collect general anonymous information related to your use of the Website(s), such as the date and time you visited the Website(s) and the pages you visited on the Website(s). In addition, we collect “cookie” information from your browser to identify your computer and provide us with a record of your visits to our Website(s). A cookie is a small text file that is stored on your internet browser and that can collect and store information. This statistical information helps us to understand how our Website(s) is used (e.g. which pages or sections are most popular and when are the peak activity times) and assists us in planning for future improvements to the Website(s) to better meet our visitors’ needs. The technology used to gather “cookie” information is provided by the Internet browser you use, and may be turned off by using your browser preference buttons. However, please be aware that by disabling cookies, you may not be able to use all portions of our Website, particularly pages requiring registration.
We may place advertising or other links on our Website that originate from outside advertisers and other third parties, specifically from the Adroll platform. If you view these ads, the advertisers may assign or recognize cookies. ChannelSnap does not control these cookies, nor is it responsible for any marketing or other use of your information by these advertisers or other third parties.
Use of Personal Information
We use your personal information for one or more of the following purposes: (a) Identifying who you are; (b) Processing your order for our products; (c) Improving our service offerings; (d) Improving our Website(s); and (e) track and analyze information and use it for behavioral and location-based advertising.
From time to time we may obtain your permission to send you marketing information about our product offerings. If we obtained your permission to place you on a marketing mailing list, you can remove yourself from the list at any time by contacting us as set out in the “How to Contact Us” section below. You can also remove yourself from an e-mail marketing list by clicking the “unsubscribe” button that appears on our e-mails.
Disclosure of Personal Information
Except as set out below, we will not otherwise sell, rent, transfer or disclose any of your personal information to any third party without your consent.
To provide you with Marketing Offers, we may disclose your personal contact information to affiliates and selected sponsors and advertisers such as Adroll. If you do not wish to receive Marketing Offers, you may opt-out at any time by following the opt-out procedure below. We may also disclose or share non-personally identifiable information with partners or advertisers such as Adroll to help explain our business and the effectiveness of our business or for promotional purposes. For example, we may disclose aggregated demographic information, which does not include any personally identifiable information.
We reserve the right to transfer any personal information we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third party acquirer.
We may provide your personal information in response to a search warrant or other legally valid enquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defense of legal claims.
Opting-Out
In general, when you provide us with your personal information, we rely upon your implied consent to our collection, use and disclosure of such information for the purposes identified or described in this Privacy Policy or, if applicable, otherwise at the time of collection.
If you do not wish to receive Marketing Offers, or do not wish for ChannelSnap to use your personal information for any behavioral or location-based advertisements, you may opt-out at any time by doing any of the following:
- Follow the instructions at the bottom of any email Marketing Offer you receive.
- Call Customer Service at 1-877-321-6840 and request that your personal information not be used for Marketing Offers or for behavioral or location-based advertisements.
- Email info@channelsnap.com and request that your personal information not be used for Marketing Offers or for behavioral or location-based advertisements.
It may take 2-4 weeks to fully process your opt-out request. Please note that if you opt-out of receiving Marketing Offers, you may continue to receive certain transactional messages from us.
We reserve the right to use and disclose your personal information without your consent where required or permitted by law, for example, if we have reasonable grounds to believe the information could be useful when investigating a contravention of a federal, provincial or foreign law, in order to protect or defend our legal interests, or to comply with applicable laws and lawful governmental requests.
If you choose to opt-out of any use of your personal information in accordance with our opt-out policy, we will keep your contact information and details with respect to your opt-out on a list so that your request can be honored, and we may retain your information to fulfill legal or regulatory obligations or for other purposes permitted by law.
Security of Personal Information
ChannelSnap understands that your privacy and the security of your personal information are important to you. We highlight that no transmission on the Internet is guaranteed to be absolutely secure and, therefore, ChannelSnap does not represent or warrant for the complete security of the information provided to ChannelSnap and/or its service providers through the Website(s). You understand that you are providing this information to ChannelSnap at your own risk.
However, we have implemented measures in an effort to maintain the confidentiality of all personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy Policy. We maintain administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. In addition, we only maintain your personal information for as long as necessary for the purposes for which we collected the information, or as otherwise required by law.
Access to your personal information on the ChannelSnap service is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.
Accessing and Correcting your Personal Information
If you are registered with ChannelSnap and wish to access your contact information, or correct certain factual errors in our records, you can do so through the “My Profile” link. You are also able to access and correct any inaccuracies in your records by contacting us as set out in the “How to Contact Us” section below. To protect your privacy, we will take reasonable steps to help verify your identity before granting access or making corrections.
Changes to this Privacy Statement
How to Contact Us
” section below. You can also remove yourself from an e-mail marketing list by clicking the “unsubscribe” button that appears on our e-mails.
Disclosure of Personal Information
Except as set out below, we will not otherwise sell, rent, transfer or disclose any of your personal information to any third party without your consent.
To provide you with Marketing Offers, we may disclose your personal contact information to affiliates and selected sponsors and advertisers such as Adroll. If you do not wish to receive Marketing Offers, you may opt-out at any time by following the opt-out procedure below. We may also disclose or share non-personally identifiable information with partners or advertisers such as Adroll to help explain our business and the effectiveness of our business or for promotional purposes. For example, we may disclose aggregated demographic information, which does not include any personally identifiable information.
We reserve the right to transfer any personal information we have about you in the event of a merger with a third party or upon a sale or transfer of all or a portion of our business or assets to a third party acquirer.
We may provide your personal information in response to a search warrant or other legally valid enquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defense of legal claims.
Opting-Out
In general, when you provide us with your personal information, we rely upon your implied consent to our collection, use and disclosure of such information for the purposes identified or described in this Privacy Policy or, if applicable, otherwise at the time of collection.
If you do not wish to receive Marketing Offers, or do not wish for ChannelSnap to use your personal information for any behavioral or location-based advertisements, you may opt-out at any time by doing any of the following:
- Follow the instructions at the bottom of any email Marketing Offer you receive.
- Call Customer Service at 1-877-321-6840 and request that your personal information not be used for Marketing Offers or for behavioral or location-based advertisements.
- Email info@channelsnap.com and request that your personal information not be used for Marketing Offers or for behavioral or location-based advertisements.
It may take 2-4 weeks to fully process your opt-out request. Please note that if you opt-out of receiving Marketing Offers, you may continue to receive certain transactional messages from us.
We reserve the right to use and disclose your personal information without your consent where required or permitted by law, for example, if we have reasonable grounds to believe the information could be useful when investigating a contravention of a federal, provincial or foreign law, in order to protect or defend our legal interests, or to comply with applicable laws and lawful governmental requests.
If you choose to opt-out of any use of your personal information in accordance with our opt-out policy, we will keep your contact information and details with respect to your opt-out on a list so that your request can be honored, and we may retain your information to fulfill legal or regulatory obligations or for other purposes permitted by law.
Security of Personal Information
ChannelSnap understands that your privacy and the security of your personal information are important to you. We highlight that no transmission on the Internet is guaranteed to be absolutely secure and, therefore, ChannelSnap does not represent or warrant for the complete security of the information provided to ChannelSnap and/or its service providers through the Website(s). You understand that you are providing this information to ChannelSnap at your own risk.
However, we have implemented measures in an effort to maintain the confidentiality of all personal information in our custody and control, including only providing access to personal information to employees and authorized service providers who require such information for the purposes described in this Privacy Policy. We maintain administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. In addition, we only maintain your personal information for as long as necessary for the purposes for which we collected the information, or as otherwise required by law.
Access to your personal information on the ChannelSnap service is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.
Accessing and Correcting your Personal Information
If you are registered with ChannelSnap and wish to access your contact information, or correct certain factual errors in our records, you can do so through the “My Profile” link. You are also able to access and correct any inaccuracies in your records by contacting us as set out in the “How to Contact Us” section below. To protect your privacy, we will take reasonable steps to help verify your identity before granting access or making corrections.
Changes to this Privacy Statement
You agree that ChannelSnap may, at its sole discretion, modify the Policy at any time with or without notice to you to reflect changes to our personal information practices. The revised Policy shall be posted on the Website(s) Please review the Policy on a regular basis for any such changes. We will treat your personal information in accordance with the Policy in place at the time of collection of such information, or as you otherwise consent. You agree that your continued use of the Website(s) after any revised Policy has been posted on the Website(s) constitutes your consent to such revised Policy.
How to Contact Us
If you would like to review or update the personal information in your customer record or withdraw your consent for the collection, use and/or disclosure of your personal information, or if you have any inquiries, comments or complaints about this Policy, please contact our Head Office.
Questions about this policy: info@channelsnap.com.